Terms & Conditions

Version: September 2026

Wisdom Lights LLC, trading as Wisdom by Rawan. These terms describe how we work together so that every session is held with care, clarity and full presence. By confirming a booking, I acknowledge that I have read them and agree to them.

I. Eligibility, capacity and health

1. Eligibility and Consent. I confirm that I am 18 years of age or older, of sound mind, and that I hold full legal capacity to give my own consent. I enter this agreement freely, of my own will and choice, without pressure or influence from any other party.

2. Health Disclosure. So that the work can be held safely, I agree to let the company know clearly, before the start of any session or course, of any physical, psychological or mental health condition that may affect my participation. This is an ongoing commitment: if a condition arises, resurfaces or worsens at any point during a course, I agree to inform the company as soon as possible. The company may then complete the registration, pause it, or recommend that I withdraw and repeat the course at a later date. Where the company pauses a registration or recommends withdrawal on health grounds, the full amount paid may be applied to a later intake of the same course, or a later date of the same session, in accordance with Clause 19.

3. Substances and Awareness. For my own safety, I agree not to take any medication or substance that may cause loss of consciousness or impaired awareness before a session, other than medication prescribed to me and disclosed under Clause 2.

4. Safety and Emergency. I confirm that I am not currently in acute psychological crisis, and that I am participating from a place where I can reach help if I need it. I will provide an emergency contact where the company asks for one. If the company has reasonable cause to believe I am at risk of imminent harm, it may contact that person or the appropriate emergency services, out of care for my safety.

II. Nature of the work

5. The Company’s Commitment. The company commits to delivering the sessions and course content as announced; to providing access links and any required materials at least 24 hours before the start of a course; to holding everything I share in strict confidence; and to answering my questions fully throughout the course. The company holds my identity, my process and everything I share in complete confidence, and will not disclose it to anyone, except where I have given written permission, where it has reasonable cause to believe I am at risk of imminent harm as described in Clause 4, or where required by applicable law, including the laws of the State of Wyoming and the United States.

6. Not Medical Care. Sessions complement, and do not replace, personal medical consultation or pharmaceutical treatment, and they do not constitute medical advice. I remain responsible for my own medical care, and I release the company and its staff from responsibility arising from any misuse of the materials provided.

7. Research Use. Some session details may be used in anonymised research, with full confidentiality of my identity and personal information maintained at all times. I may decline this use at any time by writing to coordination@wisdombyrawan.com, with no effect on my participation.

III. Confidentiality and sacred space

8. Confidentiality. The safety of the space rests on everyone’s discretion. I agree to hold in confidence everything that takes place within a session or course:

What another participant shares, their story, process, words or presence, stays within the space and is not repeated to anyone outside it.
This care extends to participants within the same space. I will not discuss another participant’s process with a fellow participant outside the session, whether during the course, between sessions or after it has ended.
If I have a concern about another participant, I bring it to the supervisor rather than to a third party, and I do not speak about someone in place of speaking with them.
Gossip, speculation and side conversations about participants undermine the safety of the space, and I choose not to take part in them.
This commitment is lasting and continues after the session or course has ended.
The company’s own confidentiality commitment is set out in Clause 5, together with the narrow circumstances in which it may be lifted.
Where this clause is breached, the supervisor may ask a participant to leave the space, without a refund or transfer, in order to protect everyone else in it.

IV. Materials, recording and privacy

9. Ownership of Materials. All content created by the company, including recordings, scripts, exercises, written materials and translations, remains its property. Materials of the certifying bodies remain the property of those bodies: ThetaHealing manuals belong to the THInK Institute, and KunYin materials to KunYin Studios. My registration gives me a personal, non-transferable licence to use these materials for my own learning. They are not to be copied, reproduced, taught, adapted, translated or distributed.

10. Recording. To protect everyone’s privacy, participants do not record sessions or courses in any form. Where the company records part of a course, participants are told in advance, together with how long the recording will be available. I consent to my image and voice appearing incidentally in such recordings. If I become aware that any recording or material has been shared beyond the space, I will let the company know.

Promotional use: where the company uses recorded material for promotion, no participant will be shown or made identifiable, including by face, name, voice or identifying detail. Any promotional use in which a participant is identifiable requires that participant’s separate written consent.

11. Exclusive Access and Private Environment. Recordings, materials and live sessions are for the registered participant alone. Participants move, uncover and share deeply in these spaces. Many are women who are unveiled on camera and who would not be seen this way by anyone outside the space. Protecting this is the condition that makes the work possible, so I agree that:

Materials and sessions are not shared with, viewed by or listened to by anyone who is not registered.
I use headphones whenever I access audio content.
When I access visual content, I am in a private space where no one else can see the screen, even partially.
I take responsibility for making sure my environment meets these requirements before and throughout every session.

A breach of this clause affects the safety of everyone in the space, and the supervisor may ask me to leave, without a refund or transfer, to protect the other participants.

V. Attendance, participation and conduct

12. Camera and Visibility. The camera keeps every person present and protects the privacy of everyone in the space:

The camera stays on throughout all KunYin sessions, all Constellation sessions (family, illness and organisational) and all group courses.
My face is clearly visible. Where hijab, niqab or a medical mask is worn, the eyes remain clearly visible at all times.
The camera is optional during private 1-on-1 ThetaHealing sessions only.
Where a participant is unable to keep the camera on, the supervisor may ask them to leave the session, without a refund or transfer.

13. Physical Touch and Bodily Autonomy. Some practices, including KunYin and Constellation work, may involve guided movement, physical positioning or supportive touch. Touch is never required. I may decline any touch at any time, for any reason or no reason, without explanation and without consequence to my participation, standing or certificate. Where a practice involves touch, the supervisor will explain it and ask for my consent beforehand. I may withdraw my consent at any moment, including mid-practice.

14. Attendance and Active Participation. I arrive fifteen minutes before the scheduled start of any session or course, settled and ready. I commit to attending all scheduled sessions in full and to taking part actively in all exercises and practice or exchange sessions, because the work happens in the participating.

15. In-Person Sessions. Where a session or course is held in person, the following also apply:

No photography, filming or audio recording takes place at the venue.
Everything in Clause 8 (Confidentiality) applies in full to what I see and hear in the room.
I follow the venue’s rules and the supervisor’s guidance on safety, movement and use of the space.
I look after my own belongings; the company is not liable for loss of or damage to personal property.
Where I have a physical condition, injury or limitation affecting movement, I let the supervisor know before the session begins.

16. Conduct. I commit to respectful conduct toward supervisors and all participants. Where a participant’s behaviour puts the psychological or physical safety of others at risk, the supervisor may ask them to leave the session or course, without compensation.

17. Leaving the Space. Except where a breach endangers the safety, privacy or confidentiality of others, in which case the participant is asked to leave at once, the supervisor gives one clear warning before asking anyone to leave. Being asked to leave does not give rise to a refund or transfer.

VI. Payments, cancellation and certificates

18. Payments and Installments. Where I choose an installment option, I commit to paying the full agreed amount before the end of the course. If an installment is missed, the right to reschedule lapses, and the company may charge the full price for sessions already attended.

19. Cancellation, Rescheduling and Expiry. Every booking holds a place that is planned and prepared for. For that reason, all amounts paid are non-refundable and are not transferred to another person or applied to a different service. Where these terms allow a transfer, a transfer is a credit toward a later date of the same session, or a later intake of the same course or program, within the company’s published schedule; it is not a refund.

For courses and multi-day programs:

Withdrawal after registration, at any time and for any reason, including before the start date, does not give rise to a refund or transfer.
Special circumstances, such as documented illness, are considered individually and with care, at the company’s discretion.

For individual sessions:

With more than 72 hours’ notice, the full amount may be applied to a later date of the same session.
With 48 to 72 hours’ notice, half the amount may be applied to a later date of the same session.
With less than 48 hours’ notice, or where a session is missed, the session is counted as held.

Applying to both:

Rescheduling is available once.
Where a deposit was paid to hold a place, the deposit follows the same terms.
Any amount paid or credited is to be used within one calendar year of the original payment date, in accordance with the company’s published schedule. Where a session or course has not been scheduled or used within that year, the amount expires and the booking is considered concluded.

20. Concerns and Requests. Any concern or request regarding a session or course is welcome in writing at coordination@wisdombyrawan.com within seven days of the session, or of the final day of the course; the team replies by the next working day. Continued attendance and completion are taken as acceptance of the course as delivered. Concerns raised after this period are considered where documented illness or a health condition disclosed under Clause 2 prevented me from raising them in time.

21. Certificates. For courses, a certificate is issued upon attending all scheduled sessions and meeting the participation commitment in Clause 14. A certificate cannot be issued where:

I am late by more than one hour to any single session, or my cumulative lateness across the course exceeds one hour.
I am absent for two days or more without prior notice. On courses of three days or fewer, absence for any full day means certification cannot be granted.

22. Repeating a Course. Where the company permits a course to be repeated, I may repeat it within one full calendar year from the originally announced schedule date.

VII. General

23. Certifying Body Requirements. ThetaHealing courses are governed by the requirements of the THInK Institute, and KunYin courses by the policies of KunYin Studios. Camera, attendance, participation and certification requirements are set by these bodies, and the company applies them as they stand.

24. Company Cancellation and Force Majeure. Where the company cancels or postpones a session or course for any reason, including illness, travel restriction, venue closure or circumstances beyond its reasonable control, participants are offered a rescheduled date or a full credit valid for one calendar year. This is not a breach of these terms.

25. Communication and Support Between Sessions. Support between sessions is provided through the Coordination Team: coordination@wisdombyrawan.com for questions, requests and rescheduling, with a reply by the next working day, and +44 7732 726562 for bookings, scheduling and payments. The practitioner’s personal phone number and personal messaging accounts are not part of any service and are not monitored for session matters; routing messages through the Coordination Team ensures they are received, recorded and answered with care.

26. Governing Terms. The company is registered in the State of Wyoming, United States of America, as Wisdom Lights LLC, trading as Wisdom by Rawan. These terms are governed by the laws of the State of Wyoming and the applicable federal laws of the United States, and the state and federal courts located in Wyoming have exclusive jurisdiction over any dispute. This document is issued in English and Arabic; in the event of any discrepancy, the English text prevails. If any clause is found unenforceable, the remaining clauses continue in full effect.

Acceptance. I accept these terms by confirming my booking in writing, by payment, or by attending. The company keeps a record of this acceptance and of the version in effect at that date.

Amendment. The company may amend these terms. Amendments do not apply retroactively to a booking already made. Participants are notified of material changes by email.

Limitation. The company’s liability to me is limited to the amount I have paid for the service in question.

Contact

Coordination Team
+44 7732 726562
coordination@wisdombyrawan.com